Mercedes-Benz

4.5
245K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Your smartphone becomes the digital link to your Mercedes. You have an overview of all information and control your vehicle via the app.

MERCEDES-BENZ: ALL FUNCTIONS AT A GLANCE

ALWAYS INFORMED: The Vehicle Status informs you about the mileage, range, current fuel level or data from your last journey, for example. Use the app to conveniently check your tyre pressure, the status of the doors, windows, sliding sunroof/soft-top and boot, or the current locking status. You can also pinpoint the location of your vehicle and receive warning messages regarding unlocked doors, for example.

CONVENIENT VEHICLE CONTROL: With the Mercedes-Benz App, you can remotely lock and unlock or open and close the doors, windows, and sliding sunroof. Start the auxiliary heating/ventilation or program this for your departure time. In electric vehicles, you can also activate pre-entry climate control and temper the vehicle immediately or for a defined departure time.

CONVENIENT ROUTE PLANNING: Plan your route at your leisure and conveniently send addresses to your Mercedes via the app. This means you can get in and drive off straight away.

SAFETY IN AN EMERGENCY: The Mercedes-Benz App notifies you of attempted theft, an attempt to tow away the vehicle and parking damage. If a vehicle alarm has been tripped, you can turn it off via the app. The Geofencing service sends you a notification as soon as the vehicle enters or leaves an area defined by you. In addition, you can configure Speedfencing and Valet Protect in the app, and receive push notifications in the event of their violations.

FUEL-SAVING DRIVING: The Mercedes-Benz App shows you your vehicle's individual fuel consumption. It also compares your fuel consumption with that of other drivers of the same vehicle model. The ECO display informs you about the sustainability of your driving style.

SIMPLY ELECTRIC: The Mercedes-Benz App lets you display your vehicle's range on a map and search for charging stations near you. The app also allows you to start the charging process at a public charging station.

Discover the full convenience of the new Mercedes-Benz Apps: They offer you ideal support for making your mobile everyday life easier and more flexible.

Let the app help you. The Mercedes-Benz Service App gives you a timely reminder of your next service appointment, which is easy to book from your smartphone. Also in the app: practical How-To videos in which you can find out more about your Mercedes-Benz and perform simple maintenance tasks yourself if you choose.

Expand your mobile options with the Mercedes-Benz Store App. Easily find and buy innovative digital products available for your Mercedes. Keep track of the remaining terms of your Mercedes-Benz connect services and on-demand features, and renew these as desired directly from your smartphone.

Please note: Mercedes-Benz connect services and on-demand features only work with Mercedes-Benz vehicles that are equipped with the Mercedes-Benz connect Communication Module. The range of functions depends on the particular vehicle equipment and your booked services. Your authorised Mercedes-Benz dealer will be happy to advise you. Use requires an active, free-of-charge Mercedes-Benz account. The functions can be restricted temporarily if there is insufficient data transmission bandwidth. Continuous use of the GPS function in the background may shorten your battery life.
Updated on
1 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
240K reviews
Zlatko Sharkoski
21 June 2024
I use it with an EQE. The features it offers almost always work and are somewhat well layed out. However to make it 5 stars I'd expect things like: - 1 app instead of 5 - Detailed trip history with granular overview of consumption and other stats with data even per trip leg - Ability to get notifications in the selected language instead of the language of the country where I bought the car - When using the navigation, ability to see live route data in the app same as on the car screens.
2 people found this review helpful
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Mercedes-Benz AG
21 June 2024
Many thanks for your feedback and suggestions, Zlatko. We can confirm that our colleagues are working on incorporating some features in the Mercedes me app and that others are currently being worked on. We’ll forward your comments on to our team, they always appreciate this! Likewise, we look forward to getting the 5* in the future. Best wishes 👍
Bruce Incoll
1 April 2024
This app is really confused about which language to communicate in. Seems to be linked to the address (which is stupid). There are instances where screens are in multiple languages, just to make it interesting. Also has problems with authorisation and so disables functions without any user involvement. Really poor logic behind this app. Actually it is worse than that. Confusing array of "packs" with meaningless descriptions. You never really what functions are installed. Terrible app. Amateur.
4 people found this review helpful
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Mercedes-Benz AG
28 March 2024
Hi Bruce, the app uses the language you have set in your phone and the notifications are always in the language of the country that you registered in. If you are experiencing any app performance issues then please reach out to our colleagues via the in-app contact function and they can help you further. Kind regards.
Azad Kamali
7 February 2022
It is super annoying that the app keeps logging you out, which means no notification (and you wouldn't even notice until you try to open the app again). Besides, despite having the biometric settings on (which BTW have never seen it work) it is sending an OTP to your email! Sometimes I really wonder if those who design/develop an app, try it themselves even once 😞
13 people found this review helpful
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Mercedes-Benz AG
8 February 2022
Hi Azad, we sincerely apologise for the current app performance issues, this is something that we are prioritising. Hopefully you will notice a difference shortly! If you ever need us, we are always available for you via the in-app contact function. Bye for now.

What's new

We are continually working on further improving the Mercedes-Benz App and therefore undertake regular app updates. This update encompasses the following changes:
- Bugfixes
- Performance improvements