RIU Hotels & Resorts

4.5
10.6K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The new RIU app is full of benefits for you! Download it and keep it by your side throughout your holidays.

What can you do?

- Book your holidays in an easy, secure and convenient way at the Lowest Price Guaranteed
- Check the details of your booking
- Access your Riu Class account. Not a member yet? You can register and start making the most of all the benefits!
- Check in online to avoid queues when you arrive
- FInd out about the services and facilities available at your hotel
- Book tables at most of our restaurants and spa treatments, request room cleaning or minibar refills.....
- Notify the hotel of any incident that comes up during your stay
Start enjoying your RIU experience now! And if you like, you can let us know what you think of the new app. We would love to hear your comments so we can carry on making it better each day.

If you have any problems, please contact us via [email protected].

Visit us on www.riu.com

FOLLOW US:

• Facebook: /Riuhoteles
• Instagram: /riuhotels
• Twitter: @RiuHoteles
• YouTube (ingles): RiuHotelsandResorts
• Pinterest: /riuhotel
Updated on
19 Dec 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App info and performance
This app may collect these data types
Personal info, Financial info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
10.3K reviews
Matt Barratt
18 December 2024
When it works it's a good app but when I go to my bookings it shows my booking but then it asks me am I already at my hotel and what hotel am I at despite the fact I already checked in at the hotel in currently staying at. You have to manually tell it every time where you are. The default front page is a generic riu page - I just want to open the app and it takes me straight to my hotel details, activities etc. This app has gotten worse on every release.
1 person found this review helpful
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Erich Hertz
7 December 2024
Not working. Maybe since android update. It just sits and never finished loading. Really appreciated while at resort.
1 person found this review helpful
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Riu Hotels & Resorts
12 December 2024
Hello Erich! We're happy to inform you that we've a new version available, we encourage you to download it, we've given our App a facelift! In case the error mentioned above happens again, we are at your disposal at the email [email protected]🥳🥳🥳
Maureen Cherris
19 November 2024
We love the RIU in Mazatlan. It is a beautiful hotel. Super clean and the staff are efficient and friendly. The food is fabulous. The pools are clean and they supply towels. The beach is gorgeous and the holiday was fantastic. Thank you to All the staff for making it the best holiday ever.🤗
4 people found this review helpful
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Riu Hotels & Resorts
26 November 2024
Thank you very much for choosing RIU as your stay for your holidays, we are happy to hear that you enjoyed with us! We hope to continue being chosen for many more years 😍📲🎉

What's new

In this new version, we’ve made some performance improvements, fixed some bugs, and added some new features. Update the RIU Hotels & Resorts app and enjoy everything it has to offer!
Thank you for choosing to discover the world with RIU. We hope you like it!