3,6
115K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

HSBC HK Mobile Banking app (HSBC HK App)

Designed specifically for our Hong Kong customers*, HSBC HK App offers a seamless, easy and secure way to manage your everyday banking needs on the go. Key features:
• New customers can open a bank account on our app without visiting a branch (For Hong Kong customers only);
• Log on securely and verify transactions with built-in Mobile Security Key and biometric authentication;
• Pay friends and merchants via FPS QR code, mobile number or email
and transfer & pay bills/credit card easily
• Check your account balance, credit card balance, insurance policies and MPF at a glance;
• Review your investment performance and swiftly manage your transactions in one place;
• Stay informed with push notifications for eStatements and eAdvices, incoming FPS funds and credit card payment reminders etc.
‘Chat with us’ offers 24/7 support for you --simply log on and tell us what you need help with. It's as easy as texting a friend.
Get started with HSBC HK App now. One touch, you’re in!

*Important Note:

This App is designed for use in Hong Kong. The products and services represented within this App are intended for Hong Kong customers.
This App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’) for the use of customers of HSBC HK. Please do not download this App if are not a customer of HSBC HK.
The Hongkong and Shanghai Banking Corporation Limited is regulated and authorised to carry out banking activities in Hong Kong S.A.R.
If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in.
This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Please be aware that HSBC HK isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App.

This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer or solicitation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. In particular, credit and lending products and services aren’t intended for or promoted to clients resident in the UK. By applying for any credit and lending products through this App, you’ll be deemed to have confirmed that you aren’t a UK resident.

Persons dealing with HSBC Hong Kong or other members of the HSBC Group outside of the UK aren’t covered by the rules and regulations made for the protection of investors in the UK, including the depositor protection provisions of the Financial Services Compensation Scheme.

Packaged retail and insurance-based investment products aren’t intended for or promoted to clients located in the EEA. By applying for or transacting in any such products, you’ll be deemed to have confirmed that you’re not located in the EEA at the time of such transaction.
Updated on
13 Dec 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3,6
112K reviews
tlater
02 January 2025
Doesn't support FPS, transfer overview is clunky, a bunch of settings are clearly missing, I can't even set a default account to pay with. Basically, what you'd expect from a traditional bank trying to adopt this newfangled mobile phone business. It's only been 20 years, cut them some slack.
2 people found this review helpful
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Vlada Kangi
03 January 2025
Good. convenient. fast transaction. Just would be good if they include atm card activation and pin change control. so inconvenient if I forgot the pin I have to travel all the way to HK to fet new card.
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Hm Jing
09 November 2024
It will crash every time at startup on my Xiaomi 11 ultra. I can't login,it crash immediately after launch.I have contact your customer service many times and the problem is still there. speechless! The system is Xiaomi Hyper OS
4 people found this review helpful
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The Hongkong and Shanghai Banking Corporation Ltd
17 June 2024
Hi Hm Jing, thank you for your message. We would like to understand more about your case and offer assistance. Please logon HSBC HK App and ‘Chat with us’ by tapping ‘Support’ tab. Alternatively, please contact us through our HSBC Online Banking via ‘Chat with us’ or customer service hotlines. Thanks!

What's new

Enjoy a smoother mobile banking experience now that we've fixed some more bugs.