Oticon Companion

2.2
3.8K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Sep 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
3.7K reviews
Mark van Dijk
November 1, 2023
When's the new app update coming? The app has nice features but the connection is extremely frustrating for so expensive premium hearing aids. Keeps disconnecting (OnePlus 10 Pro Android 13 phone). Or connects left, then right, then none. The solution is to stop media play during connect. The app gives a useless "have a look at the new app" notification. Maybe I will return the hearing aids (I am still in my trial period).
8 people found this review helpful
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Oticon A/S
November 3, 2023
Dear Mark, our developers are working to provide fixes for the ongoing connectivity issues that some users are experiencing which will be released in the next update of the app and the hearing aids. We appreciate your patience. Please, reach out to [email protected] for workarounds to mitigate the behavior you are experiencing meanwhile.
Seeta Kasturirangan
December 27, 2024
Not very user-friendly. Randomly disconnects from the hearing aids. Sometimes disconnects from just one. Sound settings are difficult to figure out. There is no option to fix your preferred settings. It is stupid to expect that i need to choose voice clarity every time i speak to others. Overall, not sure if the app is any help at all. Cheap coders were used, it seems.
1 person found this review helpful
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Oticon A/S
December 17, 2024
Dear Seeta, unfortunately the space available on the app store for developers' answers is too short to be able to troubleshoot properly this occurrence. You will need to reach out for support at [email protected], and our dedicated support team will be glad to help you. Best Regards, Oticon
Greg Haas
December 26, 2024
My hearing aids keep disconnecting during the day. When I first got my new aids they would connect every morning when I turned my phone on and stay connected all day. A couple of weeks ago I noticed that they started disconnecting for no reason. At first it was maybe a couple of times a day. Now it's like right after I reboot they disconnect. I brought these new hearing aids cause I really liked the feature of Bluetooth for phone calls. Now it's useless to me and I spend $6000 for this feature.
2 people found this review helpful
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Oticon A/S
December 30, 2024
Dear Greg, do not hesitate to reach out for support at [email protected] mentioning this review. The support team will be glad to help you. Kind Regards, Oticon

What’s new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.