RIU Hotels & Resorts

Name: RIU Hotels & Resorts
Availability: InStock
Rating: 4.5 (10362 reviews)
Author: Riu Hotels & Resorts

Riu Hotels & Resorts

4.5

10.4K reviews

1M+

Downloads

PEGI 3

About this app

The new RIU app is full of benefits for you! Download it and keep it by your side throughout your holidays.

What can you do?

- Book your holidays in an easy, secure and convenient way at the Lowest Price Guaranteed
- Check the details of your booking
- Access your Riu Class account. Not a member yet? You can register and start making the most of all the benefits!
- Check in online to avoid queues when you arrive
- FInd out about the services and facilities available at your hotel
- Book tables at most of our restaurants and spa treatments, request room cleaning or minibar refills.....
- Notify the hotel of any incident that comes up during your stay
Start enjoying your RIU experience now! And if you like, you can let us know what you think of the new app. We would love to hear your comments so we can carry on making it better each day.

If you have any problems, please contact us via [email protected].

Visit us on www.riu.com

FOLLOW US:

• Facebook: /Riuhoteles
• Instagram: /riuhotels
• Twitter: @RiuHoteles
• YouTube (ingles): RiuHotelsandResorts
• Pinterest: /riuhotel

Updated on

Oct 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location and App info and performance

This app may collect these data types

Personal info, Financial info, and App activity

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

10.1K reviews

John Gillmore

October 16, 2024

While at the resort, app immediately shuts down. It is the only way to find out about club events and open/close times for restaurants, etc. Useless!

Riu Hotels & Resorts

October 17, 2024

Hello John, we're happy to inform you that the error has been fixed 🥳! Sorry for the inconvenience, we hope you are enjoying your stay and that you're finding the rest of our App useful. We would love to get your 5 stars for our App 📲⭐⭐⭐⭐⭐

A Google user

October 16, 2024

Cannot access app. I have forgotten my password and when I follow recovery protocol I get no reply or reset details from Riu. I have reinstalled the app and on the password recovery page now the app will not allow any details to be entered.

Riu Hotels & Resorts

October 16, 2024

Hi, we've checked the flow and everything is working correctly, could you send us a screenshot to the email [email protected] of the error you are getting? Or the form that does not work, any detail will help us to guide you. We look forward to hearing from you.

Shakthi Hammer

July 6, 2024

The app freezes the moment you hit, select room. I downloaded the app because the number to call from Canada doesnt work - says it's not assigned. So many reviews dating far back about the glitches in the app, yet nothing seems to have been done to fix it. Very disappointing.

4 people found this review helpful

Riu Hotels & Resorts

July 23, 2024

Hello Shakthi! We're sorry for any inconvenience you may have encountered. We are happy to inform you that, we already have a new version available. In case your error persists, please send us the details and some screenshot to email [email protected] to address your case more precisely. We look forward to hearing from you 😊📲⭐⭐⭐⭐⭐

What's new

In this new version, we’ve made some performance improvements, fixed some bugs, and added some new features. Update the RIU Hotels & Resorts app and enjoy everything it has to offer!
Thank you for choosing to discover the world with RIU. We hope you like it!

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