Joep van Bortel
The new app version (7.1.1) looks better but one thing seems a worse in terms of user experience. If i want to change my blind tilts, I have to press on a device for the limited options to select a option? Before this could have been done in the homescreen. Nothing can be controlled via the homescreen anymore. It also removed information on tilt level and just says "partially open" I hoped removing taps and screens instead of adding additional steps would've been the way forward.
SWITCHBOT INC
May 30, 2023
Hi Joep
Thank you for sharing your concerns about the latest app update. We understand the new process to adjust blind tilts may seem less user-friendly. Your feedback is important and has been passed on to our development team for consideration in future updates.
Arjen K.
Movement of the curtain cannot be stopped during calibration verification, which is a problem if the device get stuck, which it did many times for me while tweaking the install. There should also be a way it fix small alignment issues without full recalibration. Comms with hub fails often, which manifests through cryptic messages throughout the app that imply something entirely different is wrong. App should force keep screen on during calibration to prevent it from failing.
2 people found this review helpful
Stanislav Panchenko
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The app has many annoying bugs: in winter/summer time transition, the hub updates not only internal time, but modified scenes times (I reported the bug, after 3 years developers still did not fix the bug). Second, weekly I have to restart the hub because it stops sending commands to devices. Thirdly, if the HubPlus has not enough bluetooth coverage, then it does not switch to the phone bluetooth (phone has enough coverage), but it tries to send from the HubPlus vainly.
12 people found this review helpful
SWITCHBOT INC
May 26, 2020
Hi there,
Thanks for your suggestion.
We will look into that with the team and may put it to the plan. Your inputs help us make SwitchBot better.
Should you come up with more ideas, don't hesitate to share with us via SwitchBot App - Feedback.
Cheers,
Rei
SwitchBot Customer Happiness