Quintupling Your Churn Prediction Performance

SNA’s Failures Revealed – Getting it Right With Social Ripple Analysis

Visitor Relationship Management – Optimizing the Online Lifecycle

Making it Right - Problem Resolution for High-Value Customers

Wondering What Lies Ahead? The Power of Predictive Modeling

Why Recreate the Wheel? Using Best Practices in the Workplace

The Under-Tapped Banking Consumer Segments of the World – The Youth

The Under-Tapped Banking Consumer Segments of the World – Ladies

Finding Tomorrow's Valuable Customers Today

Maximizing Campaign Conversion Rates Using Analytics

SMEs and Churn – 15 Key Factors Driving Them Away From Operators

Consumer Segments of the Middle East - The Expat Community

Moving Beyond One-to-One Marketing - Getting Personal with Enterprise Customers

Service Done Right - The Best of the Best

Improving Processes in the Service Sector – Going Beyond Efficiency and Quality Uplift

Where are Your Dealers? (Optimizing the Dealer Network)

Bundling 2.0 - Bundling Within and Across Sectors

Customer Analytics Gone Wrong – Eight Common Mistakes to Avoid When Deploying Customer Analytics Models

'Occasional' Customer Segmentation - Uncovering Hidden Truths About Customers

Leveraging Internal Data to Target Competitor Customers