PostNL

4.2
104K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Track and ship your packages with the PostNL app. In the app you always have a complete overview of everything that is on its way to you.
Sending a package is also easy via the app. Looking for a PostNL point? You can also easily find these in the app.
Curious about what mail is on its way to you? Activate My Post so that you also have a complete overview of all your mail (note: only available in the Netherlands).
This way you always have us at hand!

Always stay up to date! If you enable notifications, we ensure that you are always aware of the latest status of your package.
Also install the PostNL widget on your home screen to always be up to date.

Send something? Have the QR code scanned from your account and receive a shipping receipt by email.
Easily create a label via the app and have it printed at a PostNL point.

Need a stamp? Buy a digital stamp and write it on the letter, handy!
You can also make a photo card yourself; upload a photo and use it to create a personal card (note: stamp code and photo card are only available in the Netherlands).

https://www.postnl.nl/
Updated on
Sep 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
99.9K reviews
Koen Schram
September 5, 2024
seems like a great app from the outside, but leaves a lot to wish for, not all functions are working, like creating a 'retour' (return) label, it leads to a dead end. Also basic options, like confirming that you received a delivery when it still proclaims to be 'delayed' (for days), or letting them know that you never received it when the status is 'delivered'. Basically all the things you would want to use an app like this for, are not present or not working, lol..
2 people found this review helpful
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Linda B
July 12, 2024
It doesn't work any more. Tried removing app and downloading again. However it still doesn't give information about post or packages that are due to arrive. I receive email notification about packages, but it doesn't show up in the app. Not sure if they have had technical problems for the last 3 weeks or if the app just old and below par Update: Yes, I removed and downloaded it again on Monday. It still doesn't work. It's a useless app. I would give 0 stars if I could. 2024 and it's still awful!
38 people found this review helpful
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PostNL Holding B.V.
August 11, 2023
Bedankt voor de feedback. Ben je al ingelogd in de app? De afgelopen weken hebben we wel wat nieuwe update doorgevoerd waardoor het probleem hopelijk opgelost is. Wanneer je nog steeds problemen ervaart kun je een mailtje sturen naar [email protected], dus helpen we je daar graag verder.
Nick Knight
August 10, 2024
The Netherlands has the highest English speaking level in a non English country. And the app is only in Dutch. Most postal services apps in Europe have had it long ago.. It's also just not that good at making basic changes. It's a poorly designed app on most levels. Anyone using many other postal apps will quickly see how poorly it is designed.
4 people found this review helpful
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PostNL Holding B.V.
July 16, 2024
Hi dank voor uw feedback, we nemen deze mee om de app verder te verbeteren.

What's new

Veel onzichtbaar werk én enkele bugs verjaagd.

Heb je wensen of tips? Deel ze met ons: dat kan bij 'Service' en dan 'Je mening'.