Koen Schram
seems like a great app from the outside, but leaves a lot to wish for, not all functions are working, like creating a 'retour' (return) label, it leads to a dead end. Also basic options, like confirming that you received a delivery when it still proclaims to be 'delayed' (for days), or letting them know that you never received it when the status is 'delivered'. Basically all the things you would want to use an app like this for, are not present or not working, lol..
2 people found this review helpful
Linda B
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It doesn't work any more. Tried removing app and downloading again. However it still doesn't give information about post or packages that are due to arrive. I receive email notification about packages, but it doesn't show up in the app. Not sure if they have had technical problems for the last 3 weeks or if the app just old and below par Update: Yes, I removed and downloaded it again on Monday. It still doesn't work. It's a useless app. I would give 0 stars if I could. 2024 and it's still awful!
38 people found this review helpful
PostNL Holding B.V.
August 11, 2023
Bedankt voor de feedback. Ben je al ingelogd in de app? De afgelopen weken hebben we wel wat nieuwe update doorgevoerd waardoor het probleem hopelijk opgelost is. Wanneer je nog steeds problemen ervaart kun je een mailtje sturen naar
[email protected], dus helpen we je daar graag verder.
Nick Knight
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The Netherlands has the highest English speaking level in a non English country. And the app is only in Dutch. Most postal services apps in Europe have had it long ago.. It's also just not that good at making basic changes. It's a poorly designed app on most levels. Anyone using many other postal apps will quickly see how poorly it is designed.
4 people found this review helpful
PostNL Holding B.V.
July 16, 2024
Hi dank voor uw feedback, we nemen deze mee om de app verder te verbeteren.